Customer Testimonials

Very professional service and good understanding of client's requirements.

Mr N from Hartlepool

I was impressed with John. He was professional and enthusiastic about the work. He was interested in doing a good job, and making sure I was satisfied. He is a credit to your company.

Mr B from Jesmond

Very impressed with your service - my sincere thanks.

Mr S from Newton Aycliffe

Excellent Quality Finish

AY Ltd, Yarm

We specifically wanted wooden windows. Your products enabled us to keep the period character of our old windows - particularly the coloured leaded lights. Steve and George were especially helpful.

Mr and Mrs K

We would like to express our appreciation of George and Steve who did the installation. They were very helpful, friendly and hard working. We would be very grateful if you would pass on our words of appreciation to them.

Mr and Mrs W

We just wanted to drop you a note to let you know that we are very happy with both our secondary glazing and the new double glazing that has very recently been fitted by ERW Joinery Ltd in our home. Despite having some reservations about the aesthetics and impact it would have on the ‘period’ of the house, we both think the windows look great. In addition to this we have already noticed that the house feels much warmer & also retains the heat for longer. I thought that the advice you gave us was excellent & the attention to detail from yourself and your workforce was so important in helping us decide about the best products.

Could you also please pass on our thanks to the workforce who were professional, hardworking and above all craftsmen.

We will certainly be happy to recommend your company to any of our friends who may be considering similar work.

Ms R

Thank you for your speedy response to my telephone call today. We are pleased to accept your quotation for the work specified, and look forward to the windows being upgraded and becoming fully functional once more. Your speed, efficiency, and the quality of the displays in your showroom have been major factors in our decision to use your services. At least one other company has not even responded to my request for a survey!

Dr T

The look and quality of the installed products are excellent.

Mr B

An excellent service throughout.

Mr B