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Meet The Team – Shaun

ShaunName: Shaun Keenan

Job Title: Sales Surveyor

What is your job: I’m one of the first impressions of the company. It is my job to meet with our potential clients to measure up their property and provide them a quote. During this time I  discuss the clients expectations with them and give them information on the best way to achieve their goals. Once a client has agreed to go ahead with the proposed works I then write up the contract ready to be processed and sent.  

How long have you worked for ERW? 5 months. I recently worked at SSI and after it closed I was lucky enough to find myself a job working here in a local, family run, business.

How would you describe working at ERW? Totally different to anything I have ever done before but luckily I get a lot of help from my colleagues. Working here has taught me to look at Windows and Doors in a completely new way and I’m driving my wife mad talking about it all the time. I really enjoy meeting potential clients, I didn’t realise how much talking to people would be a valuable skill.

What is your favourite part of the job? I enjoy meeting new customers and visiting their homes to see what kind of work that they are hoping to achieve.  I also like the new friendships I have made working here.

What have you worked on recently that you’re proud of? Making my first sale. It was a really proud moment for me, I felt like I was doing something really good for the company and having started with no idea it was reassuring to know that I could actually do this, and do it well.

What do you look forward to doing at work each day? Ringing the bell. This is an expression I seem to have brought here for making a sale. Every morning we joke about one of us ringing the bell and it’s nice to have that moment with my colleagues. I came in to work one day last week and someone had gone out and bought an honest to god old fashioned hand bell and left it on my desk. Everyone thought I had brought it in myself.

What is the most important thing you have learnt working here? Everyone has a job to do. Time is valuable and you can’t get it back once it has been used.

If your co-workers could describe you using three words what would they be and why? Friendly, Approachable & Helpful – Cos I’m just that kind of guy.

What do you like to do to relax when you aren’t hard at work? Spending time with my family, visiting London to see my kids, Playing golf, socialising and going on walks. Going on walks was my first love, I really enjoy taking people with me and showing them new places in our area as there are some beautiful places close by that people just don’t know about which is a shame.

Visit Our Showroom

 

Our award winning indoor facility showcases the entire range of products. You can browse at your leisure and see for yourself the quality of construction and finish available on our wood windows and doors.

We are here to offer you help and advice on whatever type of project you are undertaking.

 

Opening Hours:
Monday –  Friday: 9:00 am – 5:00 pm
Saturday:  10:00 am – 4:00 pm

 

 


 

We also have a Technical Area dedicated to Construction Industry Professionals where we can help with specification and compliance issues.

 

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Address

Renovation House,
Skippers Lane,
Skippers Lane Ind Est.,
Middlesbrough,
Cleveland.
TS6 6HA
United Kingdom

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