Testimonials

“My wife and I are delighted with the work you carried out on the windows. You completed the work most efficiently, to our agreed time scale. Your dealings with us from initial enquiry to completion, were first class. I would most certainly have no hesitation in recommending your firm to others, and will be in touch in late spring to initiate further work – on our upstairs front windows.” – Mr C, Middlesbrough

“Thank you so much for the windows and front door. They have exceeded my expectations! I was very happy with the two fitters that came, they were very professional, polite and left our house immaculate. I would definitely recommend your firm to a friend and family.” – Mr & Mrs M, Eston, Middlesbrough

“Just a quick note to say how fantastic the men were that came to install the windows, they were very polite and friendly and have done a great job. The windows look brilliant and I am very pleased with them.” – Ms E, Redcar

“We were delighted with the service offered by all members of the ERW team – helpful, patient, professional and courteous. Even though the windows were not the cheapest we are very happy with them. Well Done!” – Mr & Mrs M, Stockton on Tees

“We have been well satisfied with the work done by ERW. From our first meeting when we turned up at the showroom without prior booking to the final fitting we have been well looked after. The two installers were punctual, tidy and did an excellent job and responded positively to questions and took pride in their work.” – Mr & Mrs T, Darlington

“We are absolutely delighted with the new windows which you have installed, which have perfectly retained the elegance of the original design. Installers were a pleasure to have in the house.” – Ms D, Jesmond, Newcastle Upon Tyne”

“The work of installing our double glazed units has finished and my wife and I want to tell you what a pleasure it was to have the installers working on that job. They had humour, application, care, consideration and skill and we much enjoyed their time with us. We have thanked them but felt it was important for you to know how grateful we are.” – Mr & Mrs W, Eaglescliffe

“All staff I met were very professional from office to the 4 installers not forgetting the man who did the survey. I have had lots of compliments from friends and family. Thank you for the attention to detail and the efficiency of the work carried out.” – Mrs B, Norton, Stockton on Tees

“From our initial inquiry we felt immediately reassured that we were dealing with a company which understood our requirements and which would be able to deliver excellent quality and service. We were not disappointed, we have been delighted throughout with the friendly and help guidance, excellent quality and clean and efficient installation. Very professional customer focused service.” – Mr & Mrs S, Gateshead

“We are delighted with the product supplied. The leaded windows look really good and very much in character with the house and with the previous windows. The installation team have been very helpful and informative throughout and are a credit to your company. An excellent job and done exactly as per your contract program (which makes a nice change from some of the builders we have used in the past!). Thank you.” – Mr & Mrs D, Stockton on Tees

“Having just recently had wooden windows installed by your company, I would like to thank you for the professional and efficient service you provided. From my initial phone call to ERW through quotation and survey it all went very smoothly. I congratulate you on your work force who were all polite, punctual, reliable, tidy, helpful, considerate and very hard working. A CREDIT TO ERW! Needless to say I am delighted with my new windows and would not hesitate to recommend ERW to anyone who wants to deal with a professional family run firm.” – Mrs B, Wolviston, Billingham

“I remember visiting your showroom and saying that I wish my windows could be as good as the ones on your display and they are! I am absolutely delighted with them. They have transformed the front of my house. All installation staff involved were extremely polite and professional in their approach. They treated my home with respect and ensured that they cleaned thoroughly after. Please pass on my thanks to them for the quality of work they have done. It has been much admired by so many people, so I will not hesitate to recommend your firm in the future.” – Mrs R, Stokesley

“The standard of quality of the work done is so good that I can only use one word to crown it – PERFECT! My wife and I hope you will continue to provide such exemplary piece of work which will no doubt earn you more customers. We are happy to recommend you to everyone we know.” – Dr S, Darlington

“I was delighted with the installation process. Steve and Tony worked very hard and took a lot of care around our house. My husband thought we would end up having to redecorate but was amazed that the windows looked like they had always been there. We are delighted and have had a number of positive comments about them. Thank you.” – Mr & Mrs C, South Gosforth”

“We just wanted to drop you a note to let you know that we are very happy with both our secondary glazing and the new double glazing that has very recently been fitted by ERW Joinery Ltd in our home. Despite having some reservations about the aesthetics and impact it would have on the ‘period’ of the house, we both think the windows look great. In addition to this we have already noticed that the house feels much warmer and also retains the heat for longer. I thought that the advice you gave us was excellent & the attention to detail from yourself and your workforce was so important in helping us decide about the best products. Could you also please pass on our thanks to the workforce who were professional, hardworking and above all craftsmen. We will certainly be happy to recommend your company to any of our friends who may be considering similar work.” – Ms R, Darlington

“The service you all provided was second to none, a great job well done!” – Ms S, Beamish

“Workmen cleaned up any mess as they went along and left no mess what so ever at the end. They were diligent and I would certainly recommend this company and I intend on using ERW again.” – Mr & Mrs H, Newcastle Upon Tyne

“We were very happy with the quality of the workmanship, workforce were excellent, working non stop until job was finished. All were friendly and helpful too.” – Mr & Mrs B, Middlesbrough

“The guys have done an absolutely fantastic job and we’re extremely pleased with the speed at which they’ve delivered and the quality of the work they’ve done. Please pass on our thanks for a job really well done – we just love the difference that they’ve made to our home.” – Miss S, Norton

“Whilst not the cheapest quote, the presentation and professional approach persuaded me to use ERW. Standard of work and communication to let us know when the works will be conducted were excellent. Stain glass windows are perfect match and look excellent.” – Mrs W, Jesmond

“From the first visit right through to the final fitting we felt confident in the expertise of the company which had been endorsed by the finished installation of a lovely window.” – Mr & Mrs W, County Durham