Since 1979, ERW has been manufacturing and installing a wide range of timber home improvement products in properties across the North of England. A family run company, we pride ourselves on our extensive, premium range of high performance timber windows and doors designed and crafted in our high tech, purpose built manufacturing facility.
In addition, our renovation division has particular expertise in property improvements in heritage and conservation areas, especially sash window refurbishment in listed buildings. Our dedicated management team is complemented by our highly skilled craftsmen and fully trained surveying and customer service specialists.
ERW’s repair and renovation division makes problems associated with older timber windows like draughts, rattles and operational issues a thing of the past.View More
Few materials can compare when it comes to the look and feel of a good quality timber window or door.View More
Manufactured in our own facility to the highest standards, our premium range of high performance casement timber windows are custom crafted to enhance and preserve the value of almost every type of property.View More
We have been very impressed by the professional and friendly manner of your company. The visit to the factory was very informative and helped confirm you were the right choice. Lawrence was honest in his quotation, knowledgeable and made suggestions we hadn't thought of.
We really liked the friendly nature of your employees when we came to visit and you clearly have a happy work force. It is nice to see you supporting apprenticeships.
The installers were excellent during the installation. We cannot fault their hard work and craftsmanship in the joinery. They were considerate to family life and the upheaval and mess was made manageable by their attitude and approach.
We really appreciated them working late to finish the problematic dormer.
We would like to thank the whole team for a great service and high quality product.
Dr R from Newcastle, UK.
Thank you for the completion of the work today of the replacement windows and doors.We are very pleased with the quality of the work and the lads who did the installation work were very helpful and professional (as was your surveyor during the surveying/removal of the stained glass panels).
Mr & Mrs S from Linthorpe, Middlesbrough, UK
The workmen who fitted the windows were excellent. They were very professional and left the rooms tidy and clean. We are absolutely thrilled with the windows. They look stunning and we wouldn't hesitate to recommend your company to others. Thank you very much.
Mr & Mrs W from Redcar, UK
Nothing is ever too much trouble and you pay great attention to detail.
Mr C from Billingham, UK
We chose your company as our property is listed and we were so pleased that you took on dealing with the consents needed. Your installers were really pleasant and received many compliments from passersby. Your surveyor was also pleasant to deal with.
Mr & Mrs B from Middlesbrough, UK.
I was pleased that your installers managed to remove the old door without damaging the plaster covering which ran across the door surround. It saved us a lot of redecoration. Well done!
Mr & Mrs H from Norton, Stockton, UK.
The work was carried out professionally with the minimum of fuss. The craftsmen were friendly and efficient. I am particularly pleased with the neat job done on the small bedroom window. This was a very helpful suggestion given during the initial survey.
Ms A from Jesmond, Newcastle, UK
We were impressed with the quality of workmanship by your team and at the end of the day the rooms were cleaned and hoovered to a very high standard.
Mr and Mrs P from Stockton, UK.
From our initial enquiry to completion of the contract your service has been exemplary.
Mr and Mrs T from Stockton, UK.
We were so impressed with the quality and finish of the door. It is so different to anything we had seen. Every member of staff we met were so professional, the two young men who came to fit the door were so pleasant and carried out the work quickly and efficiently.
Mr & Mrs C from Hartlepool, UK
We were very satisfied with all aspects of the project. We were particularly impressed by the professionalism shown both in planning and surveying the job and in executing it. Nothing was too much bother, the team of four worked hard and with a high level of respect for our home and its contents, and we felt it was great having such pleasant and trustworthy people around our house.
The only thing that caught us on the back foot a bit was the speed at which you worked! We originally understood that you would be taking four days to do the work. However you managed to produce two teams meaning they were able to work on the upstairs and downstairs at the same time. This meant we had less time to prepare the downstairs for the dusty job of demolishing the bay ceiling; but between us we caught up with the cleaning, and of course everyone benefited from the two saved days at the end.
We are very pleased with the work and it all looks excellent. So, thank you for a job well done! We would not hesitate to recommend ERW to family, friends and neighbours.
Mr & Mrs B from Newcastle, UK
ERW from initial consultation to completion were professional and friendly. There was no huge attempt at 'upsell' and my main impression was one of honesty. The personal touches make a difference and show that they value the customer.
Mr & Mrs A from Middlesbrough, UK
Thank you for again delivering an excellent all round service in the work we recently had done to our property. Throughout I was most impressed, from design, through managing the listed building consent timeline to completion. May I pay particular thanks for addressing the unexpected repair works to existing windows, alongside the replacements to the annex.
Your staff were all highly professional, polite and exceedingly tidy - such small things matter so much at the end of a working day and we were very impressed.
Overall we are delighted to have chosen your company again, and thank you for the smooth installation.
Dr & Dr I from Northallerton, UK.
Delighted with the work done. The installation team were very professional and worked very efficiently together. We enjoyed our meeting at the factory and the tour of the workshops. The quality of the windows, doors and finish is exceptional. Thank you. Draft proof at last!!
Mr & Mrs K from Eppleby, North Yorkshire, UK.
The quality of the windows is superb. The Installation team were efficient, speedy, tidy and pleasant to have in ones home. The services from start to finish were very professional.
Mrs U from Stockton, UK
Very pleased with the windows and door. The high quality and sturdiness make the house feel much more secure and substantial as well as looking good and keeping us warm. Again, different team but same care and attention to detail during fitting. Great care taken to keep the house clean and avoid damage.
Mr & Mrs F from County Durham, UK
Thank you for such prompt and efficient service. I telephoned the ERW office at lunchtime today as the locking mechanism on our French doors was giving cause for concern. Two hours later your technicians attended to the problem making sure the security of our property was reinstated. Excellent service.
Miss H from York, UK.
Excellent products. First class installation by very professional team.
Mr & Mrs D from Guisborough, UK.
The experience from our initial enquiry to installation was exemplary. We were given time to make our decisions, we were provided with options to fit budgets and able to see the quality of the product first hand. Best of all no hard sell!
Mr P from County Durham, UK.
Professional approach to enquiry and quotation. Clear explanation of options, including visit to the factory. Efficient installation, everyone involved professional and helpful.
Mr & Mrs W from County Durham, UK.
Great service, conduct of staff was excellent throughout.
Mr & Mrs H from Darlington, UK.
Really impressed with factory visit and demonstration/ explanation of quality of product.
Mr & Mrs H from Sunderland, UK.
Our award winning indoor facility showcases the entire range of products. You can browse at your leisure and see for yourself the quality of construction and finish available on our wood windows and doors. We are here to offer you help and advice on whatever type of project you are undertaking.
We also have a Technical Area dedicated to Construction Industry Professionals where we can help with specification and compliance issues.
Showroom Opening Hours:
Monday – Friday: 9:00 am – 5:00 pm
Saturday: 10:00 am – 4:00 pm