Since 1979, ERW has been manufacturing and installing a wide range of timber home improvement products in properties across the North of England. A family run company, we pride ourselves on our extensive, premium range of high performance timber windows and doors designed and crafted in our high tech, purpose built manufacturing facility.
In addition, our renovation division has particular expertise in property improvements in heritage and conservation areas, especially sash window refurbishment in listed buildings. Our dedicated management team is complemented by our highly skilled craftsmen and fully trained surveying and customer service specialists.
ERW’s repair and renovation division makes problems associated with older timber windows like draughts, rattles and operational issues a thing of the past.View More
Few materials can compare when it comes to the look and feel of a good quality timber window or door.View More
Manufactured in our own facility to the highest standards, our premium range of high performance casement timber windows are custom crafted to enhance and preserve the value of almost every type of property.View More
We were impressed with the quality of workmanship by your team and at the end of the day the rooms were cleaned and hoovered to a very high standard.
Mr and Mrs P from Stockton, UK.
From our initial enquiry to completion of the contract your service has been exemplary.
Mr and Mrs T from Stockton, UK.
We were so impressed with the quality and finish of the door. It is so different to anything we had seen. Every member of staff we met were so professional, the two young men who came to fit the door were so pleasant and carried out the work quickly and efficiently.
Mr & Mrs C from Hartlepool, UK
We were very satisfied with all aspects of the project. We were particularly impressed by the professionalism shown both in planning and surveying the job and in executing it. Nothing was too much bother, the team of four worked hard and with a high level of respect for our home and its contents, and we felt it was great having such pleasant and trustworthy people around our house.
The only thing that caught us on the back foot a bit was the speed at which you worked! We originally understood that you would be taking four days to do the work. However you managed to produce two teams meaning they were able to work on the upstairs and downstairs at the same time. This meant we had less time to prepare the downstairs for the dusty job of demolishing the bay ceiling; but between us we caught up with the cleaning, and of course everyone benefited from the two saved days at the end.
We are very pleased with the work and it all looks excellent. So, thank you for a job well done! We would not hesitate to recommend ERW to family, friends and neighbours.
Mr & Mrs B from Newcastle, UK
ERW from initial consultation to completion were professional and friendly. There was no huge attempt at 'upsell' and my main impression was one of honesty. The personal touches make a difference and show that they value the customer.
Mr & Mrs Atkinson from Middlesbrough, UK
Thank you for again delivering an excellent all round service in the work we recently had done to our property. Throughout I was most impressed, from design, through managing the listed building consent timeline to completion. May I pay particular thanks for addressing the unexpected repair works to existing windows, alongside the replacements to the annex.
Your staff were all highly professional, polite and exceedingly tidy - such small things matter so much at the end of a working day and we were very impressed.
Overall we are delighted to have chosen your company again, and thank you for the smooth installation.
Dr & Dr Ingram from Northallerton, UK.
Delighted with the work done. The installation team were very professional and worked very efficiently together. We enjoyed our meeting at the factory and the tour of the workshops. The quality of the windows, doors and finish is exceptional. Thank you. Draft proof at last!!
Mr Klys from Eppleby, North Yorkshire, UK.
The quality of the windows is superb. The Installation team were efficient, speedy, tidy and pleasant to have in ones home. The services from start to finish were very professional.
Mrs Uddin from Stockton, UK
Very pleased with the windows and door. The high quality and sturdiness make the house feel much more secure and substantial as well as looking good and keeping us warm. Again, different team but same care and attention to detail during fitting. Great care taken to keep the house clean and avoid damage.
Mr & Mrs Fisher from County Durham, UK
Thank you for such prompt and efficient service. I telephoned the ERW office at lunchtime today as the locking mechanism on our French doors was giving cause for concern. Two hours later your technicians attended to the problem making sure the security of our property was reinstated. Excellent service.
Miss H from York, UK.
Excellent products. First class installation by very professional team.
Mr & Mrs D from Guisborough, UK.
The experience from our initial enquiry to installation was exemplary. We were given time to make our decisions, we were provided with options to fit budgets and able to see the quality of the product first hand. Best of all no hard sell!
Mr P from County Durham, UK.
Professional approach to enquiry and quotation. Clear explanation of options, including visit to the factory. Efficient installation, everyone involved professional and helpful.
Mr & Mrs W from County Durham, UK.
Great service, conduct of staff was excellent throughout.
Mr & Mrs H from Darlington, UK.
Really impressed with factory visit and demonstration/ explanation of quality of product.
Mr & Mrs H from Sunderland, UK.
The Installation team did an excellent job fitting the windows into some very awkward spaces. Excellent product and excellent fitters.
Mr & Mrs S from Durham, UK.
Excellent piece of work, reliable and high standard material used. The company was chosen again for the third time because of the excellent and reliable work during those occasions.
Dr S from Darlington, UK.
The team were very helpful and accommodating during the installation.
Mr H from Middlesbrough, UK.
The service provided by ERW was very much appreciated. Everyone at the company who were involved were helpful and considerate. The installation was completed in an exemplary manner. Thank you.
Mr W from Gosforth, Newcastle, UK
High standard of service and workmanship, excellent service provided by fitters once again.
Miss E From Middlesbrough, UK
Excellent work carried out by pro people, many thanks.
Mr & Mrs W From Normanby, Middlesbrough, UK
Mr & Mrs Q From Trimdon Village, Co Durham, UK
Our award winning indoor facility showcases the entire range of products. You can browse at your leisure and see for yourself the quality of construction and finish available on our wood windows and doors. We are here to offer you help and advice on whatever type of project you are undertaking.
We also have a Technical Area dedicated to Construction Industry Professionals where we can help with specification and compliance issues.
Showroom Opening Hours:
Monday – Friday: 9:00 am – 5:00 pm
Saturday: 10:00 am – 4:00 pm